The first step is for us to understand your business goals. This will allow us to understand your expectations and further build on your ideas. In addition, it will help set the project`s tone and give us a chance to get to know you as our client. Finally, we will ensure your expectations are realistic and your goals are attainable.

Once we understand your goals and set the right expectations from both sides, we proceed to create a roadmap. As part of this process, we will present to you different options that we believe are best suited to your needs. Before proceeding forward, it`s necessary to fully understand what and why we are building.

The design phase can be broken down into two main sections. The first is about aesthetics, how the product will look and feel to the user. The second one is how it will actually work and how it should be used by you or another user. This will allow us to visualize the final product and identify any last missing bits.

We will develop the product according to the agreed specifications. Throughout this process, we will be hosting several short sessions to demonstrate our progress. You will be required to provide feedback and clarify minor details around your expectations.

Once the project has been completed according to the agreed requirements, if you are satisfied, we will deploy the product in a live environment making it publicly available. If the product is not to be made public, we will deliver it in a pre-agreed format.

Once your product is successfully deployed, you will have the option to opt-in to our support plan. This means we will ensure the as-is product remains operational for the duration of our agreement. For example, in the case of a website that is hosted on one of our servers, we will ensure it remains operational and fix any issues that may arise.